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Ordering, shipping, framing, commissions — the quick answers, in one place.

Ordering & shipping

Unframed prints leave the studio in 2–3 working days, framed in 5–7. US delivery adds 2–5 days; international orders take 7–14 days. Everything is tracked.
Yes — worldwide, insured and tracked. Duties for non-US orders are calculated at checkout so there are no surprises at the door.
30 days, no quibbles: reprint or refund, your choice, with a prepaid return label. Just contact us with your order email.
Within 24 hours, almost always — prints are made to order, so message us quickly and we'll stop the press.

Prints, frames & care

230gsm archival matte as standard (310gsm cotton rag on request), printed with twelve pigment inks rated to 100 years indoors.
Framing is an option on every product page — oak, black or white, glazed and strung. Unframed prints include a border for standard frames.
Avoid direct midday sun, frame behind glass within a year, and dust rather than wipe. Our full guide lives on the blog.

Commissions & trade

Send your idea and deadline, get a free sketch and fixed quote, approve it, and receive your finished print in 2–4 weeks with two revision rounds included.
Designers, cafés and galleries save 20% with a free trade account, plus early access to new pieces. Apply via the contact page.

Still stuck? Contact the studio — we reply within one working day.